Journey 16
Payment failed / dunning
Starts when: a renewal or instalment payment fails.
In the journey now
0
Messages sent, last 30 days
1
Failed payment → recovered
100.0%
of 7 people
3 steps
What gets sent, and when
+5 min · WhatsApp
Let them know, with a one-tap update link
tt_payment_failed
Next day, 10:00 · Email
Reminder of what pauses if it isn't updated
tt_payment_reminder
+3 days, 10:00 · WhatsApp
Last reminder before access pauses
tt_payment_last
Most recent first
Recent recipients
- Aakash BansalAlphaX activeLast: Payment didn't go through — update link31 Aug3 messages
- Vishnu ShettyAlphaX activeLast: Payment didn't go through — update link13 Aug1 message
- Vignesh GowdaAlphaX activeLast: Payment reminder7 Jul4 messages
- Swati GowdaAlphaX activeLast: Payment reminder3 Jul2 messages
- Aman AgarwalAlphaX activeLast: Payment didn't go through — update link25 Jun1 message